Effective Date: 05/28/2026
Last Updated: 05/28/2026
1. Agreement to Terms
By accessing or using our website (the “Site”) or any services provided by Best Roofing USA LLC (“we,” “us,” or “our”), you agree to be bound by these Terms and Conditions in full. If you do not agree to these terms or any part of them, you must not use our Site or services.
By using our Site or agreeing to these terms, you warrant and represent that you are at least 18 years of age and a resident of the United States. Additionally, by using our Site, you consent to our use of cookies in accordance with our Privacy Policy.
2. About the Company
Best Roofing USA LLC operates as a licensed residential and commercial contractor (including brands such as Best Roofing USA and Bigfoot Home Pros) in Oregon and Washington.
- Oregon: Oregon-Best Roofing LLC, Oregon CCB License 261305
- Washington: Washington-Best Roofing USA LLC, Washington Contractor Registration BESTRRU743JP
3. Sensitive Personal Information
We do not collect or process sensitive personal information for the purpose of inferring characteristics about a consumer. If you provide any sensitive personal information, we will use it only for purposes allowed by law or with your explicit consent.
4. Website Use & Acceptable Use
You may view, download for caching, print pages, stream media, and use our Site services via a web browser for your personal and business purposes only.
You must not:
- Use the Site in any way that violates state, federal, or local law, or causes damage, impairment, or accessibility issues to the Site.
- Submit false, misleading, or fraudulent information, or ensure that all information you supply is true, accurate, current, and complete.
- Attempt to gain unauthorized access to the Site, or use automated tools (including scraping, data mining, robots, or spiders) to harvest information without our express written consent.
- Use the Site to store, host, transmit, or distribute malicious software (viruses, Trojans, worms, spyware).
- Edit, modify, republish, sell, rent, sub-license, or redistribute material from our Site (except for redistributing our blog electronically with proper credit and backlinks).
- Use data collected from our Site for direct marketing activity (including email, SMS, telemarketing) or to contact individuals/entities.
We reserve the right to restrict access to areas of our Site at our discretion. You must not circumvent any access restriction measures.
5. Registration and Accounts
To be eligible for an individual account, you must be 18+ and a US resident.
- Account Security: You will be asked to choose a user ID (which must not be misleading) and a password. You must keep your password confidential and notify us immediately of any unauthorized use or disclosure. You are responsible for any activity arising from a failure to keep your password secure.
- Account Suspension: We may suspend, cancel, or edit your account details at any time in our sole discretion without notice. You may cancel your account using the control panel on the Site.
6. Quotes, Estimates, and Services
Quotes, estimates, and ballpark figures generated through our Site or Instant Estimator are not binding contracts. Final pricing depends on an in-person inspection, measurements, material availability, and project scope. A binding contract exists only after you sign a written proposal from us.
We perform services in accordance with applicable state contractor standards (e.g., Oregon CCB, Washington L&I), manufacturer guidelines, and building codes. Services generally include a written proposal, specified workmanship warranty, manufacturer warranty registration (when applicable), and full job site cleanup.
7. Maintenance Plans
Bronze, Silver, and Gold maintenance plans are billed monthly through our third-party billing provider. By signing up:
- You authorize automatic monthly charges to your payment method on file.
- You agree to the service inclusions for your selected tier.
- You may cancel anytime with 30 days’ written notice.
- Service appointments are scheduled at mutually agreed times (emergency response applies only during normal business operations).
Plans may be transferred to new homeowners upon property sale. We may refuse, modify, or terminate a plan if property conditions make service unsafe; in such cases, pro-rated refunds for unused prepaid services will be issued.
8. Financing and Insurance Claims
Financing: Financing offered on our Site is provided by third-party partners (such as Hearth). The lender’s terms, rates, and approval decisions govern these agreements. We do not service loans, set rates, or approve applications.
Insurance Claims: When assisting with storm or insurance damage claims, we act exclusively as a contractor providing documentation and coordination. We are not licensed public adjusters. We do not negotiate the value of your claim or represent you. Final claim decisions are made by your carrier, and a final scope of work must be agreed upon before work begins.
9. Payments, Cancellation, and Refunds
Payment terms for specific jobs are detailed in your signed proposal, typically including a materials deposit, progress payments, and final payment upon completion. Late payments may incur interest charges as allowed by state law, and we may file mechanic’s liens for unpaid balances.
For new construction or replacement contracts, state consumer protection laws (Oregon/Washington) provide specific cancellation rights within a set period after signing. See your proposal for exact procedures.
10. Intellectual Property and Copyright
Copyright © 2026 Best Roofing USA LLC. We and our licensors own and control all copyright and intellectual property rights on our Site. The “Best Roofing USA LLC” brand, logos, text, graphics, photos, and site materials are protected by copyright and trademark law. All rights are reserved.
11. User Content and Submissions
“Your content” refers to all materials (text, photos, reviews) you submit to us. By submitting content (such as project photos or reviews), you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and distribute your content for project purposes, internal records, and reasonable marketing (e.g., before/after photos). You also grant us the right to sub-license these rights.
You can request removal of your content from marketing use at any time by contacting us. We may delete or edit your content if you breach these terms.
12. Marketing Communications (Email & SMS/MMS)
When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include: responses to your requested inquiries, appointment reminders, limited-time offers, coupons, or other information regarding your services with Best Roofing USA LLC.
By opting in, you agree to receive recurring text messages from Best Roofing USA LLC, regarding scheduling, service updates, special offers, and promotions. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we may send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START” or “JOIN” and we will start sending SMS messages to you again.
Wireless carriers are not liable for delayed or undelivered messages.
Message and data rates may apply depending on your wireless plan for any messages sent to you from us and to us from you. The number of messages we send to you on a monthly basis will be extremely limited, unless you specifically request SMS messaging from us directly or by using our website to request information.
If you have any questions about your text plan or data plan, please contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy.
13. Disclaimers and Limited Warranties
The Site and services are provided “as is” and “as available.” We do not warrant the completeness, accuracy, or continuous availability of the Site, nor that the material is entirely up to date.
We make no warranties beyond those explicitly stated in your signed proposal or maintenance documentation. We reserve the right to discontinue or alter Site services at any time without compensation.
14. Limitation of Liability
To the maximum extent permitted by law, our liability for any claim arising from the use of the Site or services is limited to the amount you paid for the specific service in question.
We are not liable for:
- Events beyond our reasonable control.
- Business losses (profits, revenue, anticipated savings, contracts, or goodwill).
- Loss or corruption of data, databases, or software.
- Special, indirect, incidental, punitive, or consequential damages.
You acknowledge that we are a limited liability entity and agree not to bring personal claims against our officers or employees. Exceptions: Nothing in these terms limits liability for death/personal injury from negligence, fraud, or matters that cannot be legally limited.
15. Indemnification and Breaches
You agree to indemnify and hold Best Roofing USA LLC harmless from any claims, damages, or expenses arising from your violation of these Terms, applicable laws, third-party rights, or your misuse of the Site.
If you breach these terms, we may: send formal warnings, temporarily/permanently suspend your account or Site access, block your IP address, contact your ISP, or commence legal action. You must not attempt to circumvent any access blocks.
16. Assignment and Third-Party Rights
We may assign, transfer, or sub-contract our rights/obligations under these terms. You may not assign or deal with your rights/obligations without our prior written consent. These terms are for the benefit of you and us, and are not intended to be enforceable by third parties.
17. General Provisions
- Changes/Variation: We may revise these terms at any time. The revised terms apply from the date of publication on the Site. Continued use constitutes acceptance.
- Severability: If any provision is found unlawful or unenforceable by a court, the remaining provisions will remain in full effect. If deleting a part of a provision makes it lawful, that part is deemed deleted.
- Entire Agreement: These terms, alongside our Privacy Policy, constitute the entire agreement between you and us regarding your use of the Site.
18. Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the state or federal courts in Multnomah County, Oregon, or Clackamas County, Oregon, unless the dispute directly relates to a property in an alternate jurisdiction where we operate, in which case those local courts may have jurisdiction.
19. Contact Details
This website is owned and operated by Best Roofing USA LLC.
- Address: 27800 Southeast Sylvian Way, Boring, OR 97009
- Phone: 971-251-7663
- Email: ian@bestroofingllc.com